This section lists recommended evidence-based design and operational strategies sorted by different phases of the design process.

View strategies sorted by different phases of the patient experience.

Download the full list of design strategies sorted by the design process [pdf]



Following an Evidence-Based Design Process


Evidence-based design is a cyclical process that identifies available evidence, analyzes the evidence, develops design innovations, conducts research, and disseminates information for the next team to build upon. While there is a growing body of research on the impact of the design of ambulatory care environments on outcomes, few studies specifically address issues of safety-net clinic design. This section pulls together design recommendations for safety-net clinics based on findings from literature review as well as best practice case studies. These recommendations are not meant as prescriptive guidelines; rather, it is recommended they be used as guiding considerations during the design process.

A Typical Design Process Defined


The design process for renovation or completion of any new healthcare facility is organized into five sequential phases: