1. ORGANIZATIONAL READINESS

When assessing a clinic's readiness to embark on a new facility project or a renovation, the organization must consider the following questions:

• Does the organization have the capacity and the capability to complete the project?
• Is there an identified need?
• Does the leadership and staffing support the project?
• Is there capital funding for the project?
• How will the project impact the culture of the organization?

Activities developed within this phase that are also provider-led processes include: operational planning, staffing needs/allocation planning, strategic planning and developing a business plan, mission/vision planning, organizational leadership development, and project budget development. During this phase, broad goals for the facility project are defined. It is important that these goals clearly articulate how the facility design project will help in achieving key outcomes for the organization, for example, patient safety, satisfaction, staff retention, etc.


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